We charge a flat rate for shipping on all products when paid for online by credit card or debit card.
International Shipping
We ship all over the world with a flat rate charged per item for all international orders. Please note that the custom duty fee is to be paid by the customer.
When you review your order in the checkout, you will see the total shipping amount for the items that you have selected.
Order & Delivery
Order Confirmation: You will receive a confirmation email as soon as you place your order.
Dispatch Time: Orders are dispatched within 1-7 working days.
Tracking: Once your order is dispatched, you will receive an email or SMS with a tracking number to track your order on the courier company's website.
To ensure successful delivery, please provide a complete and accurate address, including any necessary special instructions and where someone will be available to receive the order. If an incorrect or incomplete address or phone number is provided, we will contact you for the correct information. Please note that we are unable to schedule deliveries without a valid address and phone number. If we are unable to reach you after two attempts, we will cancel the order and issue a full refund. Please be advised that we cannot be held responsible for any lost shipments due to an incorrect address.
Deliveries will take place between Monday-Friday and will be attempted 3 times before they are returned to us. There will be additional fees for further shipping attempts or for any change of address after the delivery has been scheduled and you have received your tracking number. Please allow 5-7 working days from dispatch for your goods to arrive, though in practice they usually arrive within 3 working days.
International Customs & Taxes
We have made arrangements for FedEx, UPS, and DHL to custom clear your items and deliver them to your doorstep to make your buying experience as easy as possible. We make an effort to prevent the imposition of any additional tariffs or taxes. However, because they differ from nation to nation and are unpredictable, the buyer will be responsible for paying any customs fees and/or handling fees assessed by the courier service.
